Case study

HelloSmile scales its pipeline to 26 demos a month without hiring BDRs

More than one demo a day with medical practices and clinics, from day one.

About company

HelloSmile
Name
HelloSmile (Agendoo AI S.r.l.)
Headquarters
Milan, Italy
Employees
7
Industry
Healthtech — AI voice assistant for medical practices and clinics
Revenue
€1M
OutboundHub service
SDR as a Service
Project length
3 months (ongoing)

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About HelloSmile (Agendoo AI S.r.l.)

HelloSmile is an AI voice assistant for medical and dental practices and clinics, developed by the Milan innovative startup Agendoo AI. It answers patients around the clock when reception is busy or the practice is closed, collects requests and books appointments straight into the calendar.

The idea is simple: a missed call is a lost patient, who calls another practice instead. HelloSmile is used by specialists, dental practices and orthopaedic centres.

The Challenge

  • A pipeline to scale fast

    HelloSmile had to quickly grow the number of practices and clinics in negotiation.

  • Hiring BDRs would take too long

    Between recruiting, training and ramp-up, an in-house team would have needed months to become productive.

  • A fragmented market

    Thousands of medical and dental practices, each with its own decision-maker, to reach one by one.

  • Time-poor buyers

    Doctors and practice owners are hard to reach: it takes the right channel and the right moment.

The Solution

  1. 01

    ICP-built lists

    Practices and clinics selected on the defined profile, with no generic databases.

  2. 02

    A dedicated SDR

    An OutboundHub team productive from day one, instead of BDRs that would have taken months to hire and train.

  3. 03

    Structured cold calling

    The phone as the main channel: the same channel HelloSmile helps practices not to miss.

  4. 04

    Qualification and handoff

    Only demos with qualified decision-makers reached the HelloSmile team.

  5. 05

    Volume from day one

    Twenty-six demos a month: more than one for every working day.

Why It Matters

HelloSmile got the volume of a full BDR team from day one, without months of recruiting and training. For a fast-growing startup, that saved time translates directly into customers won sooner.

The Results

OutboundHub brings HelloSmile 26 qualified demos every month with medical practices and clinics: more than one per working day, without hiring an in-house BDR team.

Since adopting Outboundhub:

  • 26

    Demos per month

  • 1+

    Demo per day

  • 0

    BDRs hired

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